FedEx has a new way to help customers pick, pack, sort returns
FedEx is using AI robotics technology to solve a dilemma that has vexed shippers from the beginning: How to automate fulfillment when there is no standard size or route. (Mark Weber/The Daily Memphian file)
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FedEx processes hundreds of millions of returned items a year, a complicated dance, said the director of University of Memphis’ automated identification lab.
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