Memphis’ 311 call center gives look behind the scenes
Candice Grose (left), who works in engagement and branding for the City of Memphis, talks with 311 call center supervisor Carolyn Malone (right), on Monday, March 11, at the annual “311 Day.” The event was hosted in the call center at City Hall to promote the service that handles problems for citizens daily. (Houston Cofield/Daily Memphian)
Monday was “311 Day” at City Hall, and the city’s 311 operation and call center was open to the media to draw awareness to the call and app service that began in 2013.
Topics
311 Jim StricklandBill Dries on demand
Never miss an article. Sign up to receive Bill Dries' stories as they’re published.
Enter your e-mail address
Bill Dries
Bill Dries covers city and county government and politics. He is a native Memphian and has been a reporter for more than 40 years.
Want to comment on our stories or respond to others? Join the conversation by subscribing now. Only paid subscribers can add their thoughts or upvote/downvote comments. Our commenting policy can be viewed here.