Memphis’ 311 call center gives look behind the scenes

By Updated: March 11, 2019 6:53 PM CT | Published: March 11, 2019 3:48 PM CT
<strong>Candice Grose (left), who works in engagement and branding for the City of Memphis, talks with 311 call center supervisor Carolyn Malone (right), on Monday, March 11, at the annual <span>&ldquo;</span>311 Day.<span>&rdquo;</span> The event was hosted in the call center at City Hall to promote the service that handles problems for citizens daily.</strong> (Houston Cofield/Daily Memphian)

Candice Grose (left), who works in engagement and branding for the City of Memphis, talks with 311 call center supervisor Carolyn Malone (right), on Monday, March 11, at the annual 311 Day. The event was hosted in the call center at City Hall to promote the service that handles problems for citizens daily. (Houston Cofield/Daily Memphian)

Topics

311 Jim Strickland
Bill Dries

Bill Dries

Bill Dries covers city government and politics. He is a native Memphian and has been a reporter for more than 40 years.


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