Opinion: A primer on 911 – how to ‘help us help you’

By , Guest Columnist Updated: April 09, 2021 4:00 AM CT | Published: April 09, 2021 4:00 AM CT
Erica May
Guest Columnist

Erica May

Erica May is an emergency number professional and works in public safety. She is a member of Shelby County’s Council on Gun Safety and a proud resident of South Memphis.

In the past year I have taken over 1,900 calls to 911, and I’m convinced that a refresher course is in order for children and adults alike. Here are some tips to help you become an effective 911 caller.

Topics

911 Memphis Police dispatch