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Launched in a pandemic, ZüpMed offers a different kind of medicine

By , Daily Memphian Updated: May 18, 2025 8:15 AM CT | Published: May 18, 2025 4:00 AM CT

Dr. Lloyd Finks was dining with his wife Shannon one night when they began discussing the many flaws in the health care system, including cost, value, transparency and patient care.

After scribbling down all of the problems on a napkin, they decided to open their own practice.

Finks is a doctor of internal medicine who previously worked for Methodist Le Bonheur Healthcare. Shannon Finks is a pharmacist and a professor in the College of Pharmacy at the University of Tennessee Health Science Center who previously worked for the VA Memphis Healthcare. 

“We’ve always wanted to work together, but we were each on different career paths,” Shannon Finks said. 

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ZüpMed Laurelwood Shopping Center medical clinic Subscriber Only

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Aisling Mäki

Aisling Mäki

Aisling Mäki covers health care, banking and finance, technology and professions. After launching her career in news two decades ago, she worked in public relations for almost a decade before returning to journalism in 2022.

As a health care reporter, she’s collaborated with The Carter Center, earned awards from the Associated Press and Society of Professional Journalists and won a 2024 Tennessee Press Association first-place prize for her series on discrepancies in Shelby County life expectancy by ZIP code.


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