At-home advocates help chronic ER users reduce drain on system

By Updated: July 16, 2019 9:40 AM CT | Published: July 15, 2019 11:46 AM CT
<strong>Dr. Jim Bailey, professor of internal medicine and preventive medicine in the University of Tennessee Health Science College of Medicine, was a lead researcher in a four-year study that looked at what happens when a nurse and a pharmacy tech visit super utilizers in their homes after discharge and advise and advocate for their care.</strong> (Jim Weber/Daily Memphian)

Dr. Jim Bailey, professor of internal medicine and preventive medicine in the University of Tennessee Health Science College of Medicine, was a lead researcher in a four-year study that looked at what happens when a nurse and a pharmacy tech visit super utilizers in their homes after discharge and advise and advocate for their care. (Jim Weber/Daily Memphian)

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Dr. Jim Bailey super utilizers
Jane Roberts

Jane Roberts

Longtime journalist Jane Roberts is a Minnesotan by birth and a Memphian by choice. She’s lived and reported in the city more than two decades.


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