MLGW issues boil water advisory for northern Shelby County
Low water pressure forced the advisory. MLGW: Power restoration from Sunday night storms could take daysRelated story:
Topic: Doug McGowen
RSSThere are 186 article(s) tagged Doug McGowen:
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June 2023
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MLGW CEO: Performance ‘not where you need it to be’
Doug McGowen said he is working to improve the service Memphis Light Gas and Water Division provides to residents as if the company has to earn their service.
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MLGW ditches employee residency requirement
Since 2005, all MLGW employees have been required to live in Shelby County within six months of being hired. The board has voted to change that, and the utility also is looking at signing bonuses that could range from $1,500 to $15,000 for new employees.
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May 2023
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Five months and five severe storms in, McGowen looks to take MLGW into the future
He’s seen combat, worked to resolve the city’s sexual assault kit backlog and led the area’s COVID-19 vaccination efforts. Now, Doug McGowen is taking on Memphis’ publicly owned utility.
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Former Collierville leader tapped for MLGW board
James Lewellen could become an advisory member of the Memphis Light, Gas and Water board as early as next month.
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‘The grid everybody deserves': MLGW’s McGowen suggests new focus at energy conference
MLGW’s number of customer minutes without power has tripled since the 1990s; utility CEO Doug McGowen said Tuesday the question needs to change from how cheaply MLGW can purchase energy to how it can buy enough to meet demand.
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MLGW won’t rebid its power supply until at least 2024
In the face of political pressure, Memphis Light, Gas and Water CEO Doug McGowen gave his firmest no yet — MLGW won’t be bidding out its energy supply again anytime soon.
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April 2023
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MLGW is looking to be more ‘agile.’ Here’s what that means
Memphis Light, Gas and Water Division took steps Wednesday, April 19, toward becoming what its CEO describes as a more “agile” organization.
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Health officials hold final COVID briefing
Dr. Michelle Taylor, Shelby County Health Department director, said the decision to end the regularly scheduled meetings is a result of improvement over the last few weeks.
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More blackouts unlikely, MLGW says; 226,000 users have been without electricity
“The risk of additional forced blackouts is low for Christmas Eve and Christmas Day,” said MLGW President and CEO Doug McGowen.
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March 2023
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Citywide LED streetlight replacement program begins
Memphis will spend $42 million to replace all 77,000 of its high-pressure sodium streetlights by the end of the year — a move that is equivalent to taking about 10,000 cars off the road.
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Smart meters still failing as MLGW tackles 34,000+ delayed bills
MLGW has processed bills for more than 34,000 users who were behind on payments because of faulty meters. That’s about 8% of MLGW electricity customers.
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‘The future is arriving very quickly’ for MLGW
The utility already has a five-year, $1 billion infrastructure investment plan, but if Shelby County is to be prepared for a rapidly changing energy market, MLGW President Doug McGowen said they need to think further ahead.
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Leaving TVA would require transmission network fix
Any change in electricity provider could require changes in that transmission system, MLGW leadership says.
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February 2023
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Smart Meters breaking faster than MLGW can replace them
In the meantime, MLGW is replacing some of the broken water registers with analog ones.
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Nearly 19,000 MLGW customers haven’t seen a bill in months
MLGW’s Smart Meters are failing at a rate that suggests a design flaw, and the problem has delayed about $12.5 million in payments to the utility.
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January 2023
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TVA turns to industry panel to review winter power performance
During a MLGW board meeting Wednesday, CEO Doug McGowen indicated that load forecasting would be part of the TVA review, “because there were some real issues to talk about there.”
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MLGW CEO McGowen: Priority is infrastructure overhaul
MLGW president and CEO Doug McGowen says his priority is finding ways to accelerate the $1.2 billion, five-year plan to upgrade the utility’s infrastructure.
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Memphis isn’t alone in water challenges, as nation struggles to repair aging systems
An industry group estimates there are 250,000 to 300,000 water main breaks in the U.S. every year — generating an estimated loss of 6 billion gallons of treated drinking water across the country.
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Millions of gallons of water flooded empty buildings during extreme winter weather
MLGW president and CEO Doug McGowen said Tuesday that the utility had to double the amount of water it pumped from the Memphis Aquifer because of fire protection systems and water mains breaking.
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MLGW plans internal review after blackouts, water crisis
A week after single-digit temperatures descended on Memphis — wreaking havoc on the city’s power supplier and creating a water distribution crisis — Memphis Light, Gas and Water shared plans to address its shortcomings.
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December 2022
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McGowen: Normal pressure for most coming Thursday a.m.
While normal water pressure and availability should be restored, Memphians can expect to remain under the city’s boil-water advisory for at least another day or two.
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Auto experts explain pros and cons of road salt
When winter weather approaches, roads are treated with a less finely ground version of sodium chloride called rock salt to lower the freezing point, which facilitates ice melting and prevents water from freezing.
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38,000+ MLGW customers have little to no water
MLGW President Doug McGowen said it could take “a few days” to get the leaks fixed and the system stabilized. From there, it could take “a couple of days” to sample the water and lift the advisory.
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Water problems will continue for four to five days as MLGW finds leaks ‘everywhere’
The boil water advisory remains in place even as MLGW has fixed 19 of 22 water main breaks. “What you’ll hear from our crews is that we are finding leaks everywhere now,” MLGW President Doug McGowen said.
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