30% of MLGW customers in bill backlog owe more than $500
In an update Tuesday, MLGW’s VP of customer service said MLGW has resolved about half of the initial billing backlog created by faulty utility meters.
There are 3 article(s) tagged Timothy Davis:
In an update Tuesday, MLGW’s VP of customer service said MLGW has resolved about half of the initial billing backlog created by faulty utility meters.
In the meantime, MLGW is replacing some of the broken water registers with analog ones.
MLGW’s Smart Meters are failing at a rate that suggests a design flaw, and the problem has delayed about $12.5 million in payments to the utility.
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