30% of MLGW customers in bill backlog owe more than $500
Faulty gas and water meter parts have created a billing backlog for Memphis Light, Gas and Water over several months for almost 19,000 customers, both residential and commercial. (Lance Murphey/The Daily Memphian file)
In an update Tuesday, MLGW’s VP of customer service said MLGW has resolved about half of the initial billing backlog created by faulty utility meters.
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MLGW utility bills Timothy DavisKeely Brewer
Keely Brewer is a Report for America corps member covering environmental impacts on communities of color in Memphis. She is working in partnership with the Ag & Water Desk, a sustainable reporting network aimed at telling water and agriculture stories across the Mississippi River Basin.
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