Anna Cox Thompson

Anna Cox Thompson is communications specialist at New Memphis.

Tipping Point: AutoZone's cheer-worthy company culture

By Updated: May 08, 2019 4:00 AM CT | Published: May 07, 2019 1:56 PM CT

Any organization looking to be an “employer of choice” understands that company culture plays a vital role in  attracting – and retaining – talent.

<span><strong>College students learn more about job opportunities at the&nbsp;Launch Session hosted by AutoZone last fall.</strong> (Submitted)</span>

College students learn more about job opportunities at the Launch Session hosted by AutoZone last fall. (Submitted)

AutoZone wants to be sure that every employee, or AutoZoner, knows the reason they do what they do for the customer. One way employees express the company's distinctive culture is with a cheer at the beginning of each gathering. 

“In all (that we do) we’re trying to position AutoZone as an employer of choice and differentiate what we have to offer,” says Vince Pierce, director of talent acquisition.

"There are more choices today than ever before," Pierce said, and he wants to be "disciplined and intentional" about helping employees answer the question, "Why AutoZone?"

"Just because we’re local doesn’t mean we’re the right choice (for everyone); we want to identify how it’s mutually beneficial. That said, we have a lot to offer.”

The company's Business Resource Groups cater to specific interests, offering employees a way to help shape the future of company culture. One group is focused on those who have served, or are serving, in the military.

“We have such a great story to tell. For example, 10 to 11 percent of our workforce comes through [the] military,” explains Pierce. “We work well together because of the symmetry in beliefs of hard work and discipline.”

Editor’s note: Memphis stands at the threshold of incredible possibility. In this series, New Memphis introduces innovative Memphians who are driving our city forward and forging its future success.

Another pillar of AutoZone culture is its willingness to partner with community organizations and encourage employee philanthropic giving and engagement. As a major contributor to the St. Jude Thanks and Giving campaign, AutoZone has donated more than $30 million to the hospital over the years. And the company is one of the largest local contributors to the Salvation Army Angel Tree every year.

“AutoZone exemplifies a culture of giving,” says Pierce. “Memphis is known for being a leader in charitable donations, and AutoZone embodies that type of spirit.”

AutoZone also cultivates ways employees can engage with one another, such as food truck Fridays, when AutoZoners can mix with coworkers, including executives such as CEO Bill Rhodes.

AutoZone may tip the scale for a potential employee with its philanthropic efforts, or its on-site gym at Front Street headquarters. The company is committed to being an employer of choice.

New Memphis partners with AutoZone for professional development through each of their leadership programs. AutoZone is also a partner in the New Memphis collegiate work, Launch: Campus to Career. To learn more about these programs, visit



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