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FedEx fully automates package sort with hometown ingenuity

By , Daily Memphian Updated: November 10, 2024 3:37 PM CT | Published: November 04, 2024 1:23 PM CT

Secondary 25, as a name, is nondescript at best. For FedEx, it is the motherlode of $1.5 billion investment in package sort set to change just about everything it measures when it comes to delivery.

It is also the largest construction project in the region ever managed by a woman. And, embedded in its 1.3 million square feet, is sorting technology FedEx developed itself in a low-slung building off Tchulahoma Road sealed from view by with 12-foot security fence lined with black tarp.


FedEx’s new automated hub boasts 11 miles of belts and whistles


“Everything about the place says ‘Keep out,’’ says Aaron Prather, a former senior research and development adviser at FedEx, who was in the room when the technology was created.

Secondary 25, the largest and first fully automated package sort anywhere, is expected to end the nights at the hub when the bottom falls out — weather, power outages or package spikes — and managers in a company known for high-tech end up yanking workers from one line to manage a bottleneck on another.

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FedEx Secondary 25 Richard Smith Kit Crighton-Smith Chris McDermott ANF Architects Grinder Haizlip Subscriber Only

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Jane Roberts

Jane Roberts

Jane Roberts has reported in Memphis for more than 20 years. As a senior member of The Daily Memphian staff, she was assigned to the medical beat during the COVID-19 pandemic. She also has done in-depth work on other medical issues facing our community, including shortages of specialists in local hospitals. She covered K-12 education here for years and later the region’s transportation sector, including Memphis International Airport and FedEx Corp.


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