MLGW wraps up smart meter fixes, but billing problems linger

By , Daily Memphian Published: December 20, 2023 2:16 PM CT

Whitehaven resident Patricia Smith is one of about 10% of MLGW customers affected by billing issues over the past year due to faulty smart meters. 

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MLGW Doug McGowen smart meters
Keely Brewer

Keely Brewer

Keely Brewer is a Report for America corps member covering environmental impacts on communities of color in Memphis. She is working in partnership with the Ag & Water Desk, a sustainable reporting network aimed at telling water and agriculture stories across the Mississippi River Basin.


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