Opinion: A primer on 911 – how to ‘help us help you’

By , Guest Columnist Updated: April 09, 2021 4:00 AM CT | Published: April 09, 2021 4:00 AM CT
Erica May
Guest Columnist

Erica May

Erica May is a certified Emergency Number Professional and works for the Memphis Police Department. 

In the past year I have taken over 1,900 calls to 911, and I’m convinced that a refresher course is in order for children and adults alike. Here are some tips to help you become an effective 911 caller.


911 Memphis Police dispatch
Email Editions

Sign up for our morning and evening editions, plus breaking news.

Manage Your Email Subscriptions