Opinion: A primer on 911 – how to ‘help us help you’
Erica May
Erica May is an emergency number professional (911) and works in public safety. She studied at the Naval Postgraduate Academy Center for Homeland Defense and Security and is a proud resident of South Memphis. Erica is a periodic contributor to The Daily Memphian.
In the past year I have taken over 1,900 calls to 911, and I’m convinced that a refresher course is in order for children and adults alike. Here are some tips to help you become an effective 911 caller.
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