Opinion: A primer on 911 – how to ‘help us help you’
Guest Columnist
Erica May
Erica May is an emergency number professional and works in public safety. She is a member of Shelby County’s Council on Gun Safety and a proud resident of South Memphis.
In the past year I have taken over 1,900 calls to 911, and I’m convinced that a refresher course is in order for children and adults alike. Here are some tips to help you become an effective 911 caller.