Opinion: Do your research when buying home security system
Lemuel Russell punches through the menu of his Vivint home security system. More than 6,900 people filed a complaint about home security systems at the Better Business Bureau in 2020. (Daily Memphian file)

Randy Hutchinson
Randy Hutchinson is the President and CEO of the BBB of the Mid-South, serving 28 counties in Tennessee, Mississippi and Arkansas. He graduated from Western Maryland College and has an MBA from Wilmington College.
More than 6,900 people filed a complaint about home security companies in 2020, ranking them No. 32 among the thousands of types of businesses receiving complaints.
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