Hernando plans to use AI at City Hall
Alderwoman Natalie Lynch attends a March 3 Hernando Board of Aldermen meeting. (Patrick Lantrip/The Daily Memphian file)
Hernando’s Board of Aldermen approved a contract Tuesday night, Sept. 15, with artificial intelligence company Polimorphic to automate calls to City Hall and provide a better system for public works requests.
The New York-based company, which works with local and state governments nationally, will implement its program in a phased approach with the city. Ben Busching, Polimorphic senior account executive, gave a presentation on the program to the board Tuesday night.
The phased approach means, in time, the city could implement it in more ways to address more needs.
This is an excerpt of this story. To read more, please click here and subscribe.
Topics
AI Hernando Hernando Board of Aldermen Subscriber OnlyThank you for reading The Daily Memphian. Your support is critical.
Did you know we are a 501(c)3 nonprofit news organization? We rely on a mix of revenue from subscriptions (50%), advertising, events and other earned income (25%) and fundraising (25%).
Please consider making a fully tax-deductible donation or other contribution to The Daily Memphian today.
👉🏽 Your subscription pays for you to read all our journalism.
👉🏽 Your donation powers the work we do to reach everyone else with the news.
We believe an informed Memphis is a better Memphis. If you agree, join our growing list of donors now.
Aarron Fleming
Once an intern, he never left, joining the staff full-time in 2022 as an education reporter. He moved to public safety in 2023, where he covered some of the city’s biggest court cases, including the criminal trials for those charged in the deaths of Tyré Nichols and rapper Young Dolph. He also chronicled the Shelby County Jail and the deaths that have occurred at the facility.
He now provides suburban coverage, focusing on DeSoto County and the surrounding municipalities.
Suburbs - North Mississippi on demand
Sign up to receive Suburbs - North Mississippi stories as they’re published.
Enter your e-mail address
Comments
Want to comment on our stories? If you’re a subscriber, scroll down to the comments. If you’re not a subscriber, only paid subscribers can add their thoughts, so subscribe now. Our commenting policy can be viewed here.