Memphian wrote the book(s) on Baldrige quality movement
Donn Fisher will lead the Greater Memphis Chamber Quality Productivity Program, a compilation of the workshops and classes he’s led for decades, coupled with the consulting that took him around the world. (Patrick Lantrip/The Daily Memphian)
Diamond in the bluff: Former jeweler Donn Fisher’s out-of-the-box thinking led him to judge entries for the Malcolm Baldrige National Quality Award, and his expertise in improving quality and productivity is recognized internationally.
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Jane Roberts
Jane Roberts has reported in Memphis for more than 20 years. As a senior member of The Daily Memphian staff, she was assigned to the medical beat during the COVID-19 pandemic. She also has done in-depth work on other medical issues facing our community, including shortages of specialists in local hospitals. She covered K-12 education here for years and later the region’s transportation sector, including Memphis International Airport and FedEx Corp.
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