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Passengers heard crash, screams; felt plane list to side

By , Daily Memphian Updated: March 09, 2024 7:14 AM CT | Published: March 08, 2024 5:14 PM CT

Locals on board United Airlines flight 2477 heard a loud crash when a wheel hit the edge of the Houston runway. “It is the only time I’ve ever been in a plane where people were actually screaming.”

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United Airlines Memphis International Airport Boeing 737 Max United Airlines flight 2477 Subscriber Only

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Jane Roberts

Jane Roberts

Jane Roberts has reported in Memphis for more than 20 years. As a senior member of The Daily Memphian staff, she was assigned to the medical beat during the COVID-19 pandemic. She also has done in-depth work on other medical issues facing our community, including shortages of specialists in local hospitals. She covered K-12 education here for years and later the region’s transportation sector, including Memphis International Airport and FedEx Corp.


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