Germantown’s 911 call center was promised in 2020. Now it’s on permanent hold.
“I am confident that the (911) board will continue working with us until we come up with some solution, and they’ll participate at that time,” Germantown Police Chief Mike Fisher said. “I just don’t know what that solution is going to be.” (Brad Vest/Special to The Daily Memphian file)
A new Germantown dispatch center, in the works for nearly six years, is on a permanent hold due to a funding issue with Shelby County.
The county 911 Board told Germantown in 2020 it would fund what’s called the Public Safety Answering Point (PSAP). The PSAP’s staff of 24 employees answers 911 calls and handles dispatch for police, fire and emergency medical services.
Although Germantown officials thought the necessary funds were earmarked for their center, Shelby County prioritized other projects, eliminating the money for Germantown.
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Germantown Germantown Police Germantown Fire Department Shelby County 911 board Subscriber OnlyThank you for reading The Daily Memphian. Your support is critical.
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Abigail Warren
Abigail Warren is an award-winning reporter and covers Collierville and Germantown for The Daily Memphian. She was raised in the Memphis suburbs, attended Westminster Academy and studied journalism at the University of Memphis. She has been with The Daily Memphian since 2018.
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