The Better Business Bureau often receives complaints that make it clear the consumers didn’t realize they had the right to change their mind about a transaction. The merchant involved may have been blissfully, or willfully, ignorant of its obligation to inform the consumers of their rights and to provide the required form.

You’ve decided 2019 is the year. You’re going to find a new job. You’ve been waiting for the right time, and it’s finally here. After years and years of hating your job, you’ve heard the market has finally turned around. You’re ready for something new.

First Horizon National Corp. on Tuesday announced expansion of its 2018 share repurchase program and the election of Kenneth A. Burdick and Wendy P. Davidson to its board of directors.

After 16 years of ups and downs, developer and preservationist Lauren Crews has applied for a building permit to convert the historic U.S. Marine Hospital into 71 apartments.

Does a nonprofit need a business plan? The answer is yes. With this column we share guidance from Bridget Ciaramitaro, experienced nonprofit planner, so you can get to work planning for the business success of your nonprofit.

There's a statistic from InsideView that tells us 90 percent of CEOs say they never return cold calls or cold emails. Ouch. Why bother? Because we have no doubt companies need qualified leads, from both outbound and inbound, to contribute to the health and well-being of the sales pipeline.

It's been a busy January for Carlisle LLC, which has vacated its old office building and sold property for a hotel in preparation for One Beale construction.

Expect to hear more about a new cardiovascular institute in Memphis now that its leadership team is in place. 

FedEx directors eliminated a roadblock to chairman Frederick W. Smith remaining on the board after his 75th birthday this year. Directors also elected David J. Bronczek as their 13th member.

Benefits of telehealth moving beyond access to more comprehensive health care management, including pharmacy and optometry services. 

Memphis-based IMC, the country's largest provider of drayage or container hauling, says a five-year-old nonprofit national model to provide intermodal chassis is gaining traction in the Mid-South and beyond.

England-based Games Workshop plans a $3.4 million expansion of its Memphis distribution center, building documents show.

Memphis International Airport won a $3 million grant from the state to help design and develop an aircraft maintenance, repair and overhaul (MRO) facility.

A steering committee for the Germantown parks master plan will meet Feb. 9 to study whether to recommend that the city buy the Germantown Country Club property.

The Board of Adjustment approved requests to build a car wash near East Memphis houses and a convenience store with gas pumps on the southern gateway to Downtown.

Yolandrea Clark left a popular local yoga practice to start her own studio. Her emphasis on accessibility, for some newcomers who are intimidated by fitness, is paying dividends.

Facing an opioid addiction crisis, surgeons, insurance providers and patients themselves are exploring pain management alternatives, including nerve freezing and cold-water therapy. 

Retail operations within the Local Seed Co. umbrella is helping the Memphis agricultural firm build its customer base.

Stonebridge Golf Course is to be sold on the courthouse steps after owners defaulted on their loan. 

Fred’s Inc. has received $156.1 million in cash plus $20.6 million for inventory as part of an asset purchase deal that has been completed with Walgreens.

Developers watch with interest what may become of the 180-acre Germantown Country Club, which they say would be a prime location for a well-planned, high-end residential development. 

A Cordova-based company's model of outsourcing and automating genetic testing has it poised for growth in 2019. 

The best insights are often stumbled upon. Like happiness, such insights are just naturally occurring byproducts of being curious.

Whitehaven creates its own energy in memory of Dr. Martin Luther King Jr.’s dream with Whitehaven Black Restaurant Week.

The Speedway convenience store chain plans to extend its reach to Memphis with a new store at Shelby Drive and Malone, according to permit documents.